OTHM Level 4 Diploma in Tourism and Hospitality Management (120 Credit)

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About Course

Credits Awarding body Course Code Delivery mode
120 OTHM, UK – an Awarding body by the UK Government’s regulator – OfQual. 610/0783/3 Online

Overview

The Level 4 Diploma in Tourism and Hospitality Management provides a comprehensive foundation for individuals aspiring to enter the exciting field of tourism and hospitality. This program equips students with the essential knowledge and skills necessary to thrive in various sectors of the industry. Students will gain an understanding of key concepts such as customer service, tourism marketing, hospitality operations, and event management. Through practical training and theoretical coursework, they will develop the necessary competencies to excel in roles within hotels, resorts, tour operators, event management companies, and other related organizations. The Level 4 Diploma serves as an excellent stepping stone for further studies or immediate employment in the field of tourism and hospitality.

Entry requirements

These qualifications are designed for learners who are typically aged 18 and above.

The entry profile for learners is likely to include at least one of the following:

  • Relevant Level 3 Diploma or equivalent qualification
  • GCE Advanced level in 2 subjects or equivalent qualification
  • Mature learners (over 21) with relevant management experience (learners must check with the delivery centre regarding this experience prior to registering for the programme)

English requirements: If a learner is not from a majority English-speaking country, they must provide evidence of English language competency. For more information visit the English Language Expectations page.

Units covered

Mandatory Units

Mandatory units
⇾ Tourism and Hospitality Business Management
⇾ Services Marketing and Customer Service in the Tourism and Hospitality Industry
⇾ Accounting and Finance in the Tourism and Hospitality Industry
⇾ Academic and Employability Skills
⇾ Events Management in the Tourism and Hospitality Industry
⇾ Analysing the Tourism and Hospitality Industry

Payment plans

1. Option 1: (£925.00 +1.5% transaction fee) and get a 5% discount on the total fee when you pay in full.

2. Option 2: (£462.5+1.5% transaction fee) upon enrolment and pay the rest on the next month.

To pay in installments please Contact us.

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Course Content

Unit 1: Academic Writing and Research Skills
Engaging in academic research and writing will help learners to interpret and evaluate sources of information and evidence before engaging in the production of evidence based, logical, arguments. The aim of this unit is, therefore, to support the exploration of key topics which form part of the academic research and writing process so that learners will be able to achieve greater success and recognition in their studies.

  • Lecture: 1
    00:00
  • Handbook
    00:00
  • Assignment: 1

Unit 2: Business Environment for Tourism and Hospitality
This unit aims to provide learners with an understanding of the roles and characteristics of public and private sector organisations within the tourism and hospitality industry and the challenges they may face. Additionally, learners will explore the fundamental factors that affect how a tourism and hospitality organization operates within the context of its internal and external business environment.

Unit 3 : Services Marketing in Tourism and Hospitality
The aim of this unit is to introduce learners to the role of services marketing techniques in the context of customer service within the tourism and hospitality industry. Learners will also be introduced to the principles of consumer behaviour and the marketing mix.

Unit 4 : Sustainability in Tourism and Hospitality
The aim of this unit is to develop learners’ understanding of the principles of sustainability that are important for those working in a managerial role in the tourism and hospitality industry. The unit introduces the concept of sustainability and sustainable development and contextualises it for different types of business and destinations in the tourism and hospitality industry.

Unit 5 : Events Management
The aim of this unit is to enable learners to understand the different types of events that are linked to the tourism and hospitality industry. Learners will develop their understanding of the of the Meetings, Incentives, Conferences & Exhibitions (MICE) sector as well as knowledge of the impacts that events can have in tourism destinations.

Unit 6 : The Development of the Tourism and Hospitality Industry
The aim of this unit is to provide learners with an understanding of the main factors influencing the development of the tourism and hospitality industry. Learners will develop the ability to analyse the factors affecting demand within the industry as well as knowledge of the relationships between businesses in the tourism and hospitality industry.

LMS Portal
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UK office: Unit 23, The Base point, The Base Dartford Business Park, Victoria Rd, Dartford DA1 5FS, UK.