OTHM Level 3 Diploma in Business Management (120 Credit)

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About Course

Credits Awarding body Course Code Delivery mode
120 OTHM, UK – an Awarding body by the UK Government’s regulator – OfQual. 603/7795/1 Online

Overview

The objective of the OTHM Level 3 Diploma in Business Management qualification is to provide learners with an in-depth understanding of the operations and structure of businesses. The qualification will provide learners with the underpinning knowledge, understanding and skills associated with business activities. It will prompt research, investigation and review of aspects of business which include Business Communication, The Business Environment, People Management, Customer Service, Finance, and Marketing.

Entry requirements

  • There are no formal requirements for specific prior qualifications or levels of attainment.
  • Learner must be 16 years or older at the beginning of the course

Units covered

Mandatory units

  • Communication for Business

  • The Business Environment

  • People Management

  • Customer Service

  • Finance in Business

  • Marketing

Payment plans

1. Option 1: (£600.00 +1.5% transaction fee) and get a 5% discount on the total fee when you pay in full.

2. Option 2: (£300+1.5% transaction fee) upon enrolment and pay the rest on the next month.

To pay in installments please Contact us.

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Course Content

Unit 1: Communication for Business
The aim of this unit is to provide learners with the fundamental and important skills required to communicate in a business environment. Learners will develop an awareness of different forms of communication–non-verbal, verbal, written, and IT. This will enable learners to effectively communicate different messages by selecting the most efficient form of communication based on the situation and the message to be sent.

  • Lecture: 1
    00:00
  • Lecture: 2
    00:00
  • Handbook
    00:00
  • Assignment: 1

Unit: 2 The Business Environment
The aim of this unit is to provide learners with an understanding of the concept of a business environment. Learners will develop an awareness of different types of business sectors and forms as well as different business functions. Additionally, learners will be able to gain an understanding of the internal and external environments of a business, where micro and macro-economic factors have a significant influence on business activity. This will enable learners to effectively assess the business’ internal and external environments.

Unit: 3 People Management
The aim of this unit is to provide learners with the necessary knowledge and understanding to effectively lead and manage people in a business. Learners will develop an awareness of employee motivation, employee relations, and performance management. This will help learners to understand what is required by leaders and managers to deliver and support effective employee engagement

Unit: 4 Customer Service
The aim of this unit is to provide learners with the knowledge and understanding required to operate in a customer service role. Learners will develop an awareness of customer service fundamentals before exploring types of customers and how a business can develop relationships with its customers. Building on an awareness of different interpersonal skills, the unit will also enable a learner to demonstrate they have the skills to work alone and in a team to provide high quality customer experiences.

Unit: 5 Finance In Business
The aim of this unit is to provide learners with the fundamental knowledge required to record financial transactions and produce financial statements. Learners will develop an awareness of different finance and accounting techniques such as the double entry accounting system, budgeting and investment appraisal. This will enable learners to effectively record financial transactions and produce accounting statements.

Unit 6: Marketing
The aim of this unit is to provide learners with the marketing knowledge and techniques required to effectively engage in marketing activities. This will be supported by an awareness of key marketing and campaign principles which will provide the foundation for producing and presenting market research results and a marketing campaign.